Who We Are

Strategic plan

Our strategic plan for 2021-2023 ensures that we maintain high-quality service delivery by building on our strong foundations, investing in our organisation and our people and adapting to the challenges of an uncertain environment.

Our Focus Areas


Outcomes Focused Service Delivery: services and programs designed and delivered for outcomes and sustainability


Team Culture: a capable, satisfied, and cohesive workforce


Aboriginal and Torres Strait Islander Families: recognised as a culturally safe organisation


Strategic Stakeholder Relationships: a diversified and increased support base


Strong Governance: governance systems and processes aligned to best practice

Strategic plan 2021-2023

You can view our current strategic plan below.


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